Why Use Hertzler Consulting Services

Hertzler’s consulting services team delivers value to your organization. Not only can we help you ensure that your deployment is successful, we can help you collapse the cycle time so that you gain the benefits of the system faster.

How we work with you

The key to our mutual success is our discipline. We know how to manage projects. We’re quite formal when it comes to setting expectations and making promises. We won’t surprise you cost overruns or projects that drag out and never seem to end.

How does this work in practice? Most jobs start with a Requirements Document. This is usually short, but chock full of the key issues that you’ve identified in our conversations with you. Once we’ve agreed on those key issues, we develop a Statement of Work to document in clear language exactly what you can expect of us, and what we expect of you. This Statement of Work process includes signoffs for approval of the document, and completion of the project.

Possibly the most important discipline is our formal change control process. We understand the need for flexibility in our rapid-pace business world. Change Control gives us a process for prioritizing and managing the impact of those changes. It is one of the most important tools that helps you control ‘Scope Creep.’

Services tailored to solve your problems

Hertzler’s consultants work shoulder-to-shoulder with you to ensure a successful deployment of our systems. Here are some projects we’ve recently completed with our clients:

Conduct a Gap Analysis to identify the key opportunities, road blocks and enabling systems in order to ensure a successful enterprise-wide quality system implementation
Tune-up your GainSeeker deployment to make the system more efficient
Create tight integration between GainSeeker^® Suite and the Manufacturing Information System to eliminate duplicate data entry and reduce errors in data collection
Build custom interfaces between GainSeeker or inRealTime™ and specific shopfloor measurement equipment
Link to and extract data from a call center system to capture and monitor call close cycle times
Design and implement a data entry process for an inspection bench with multiple devices and inspectors
Collect data from gages, PLCs, CMMs, LVDTs, video inspection equipment, weigh scales, data log files, and many other devices
Develop custom reports and desktops for your internal and external customers