Technology Enabled High Performance Culture

Situation A Vice President of Operations for a US-based electronics manufacturer found his team struggling to identify opportunities to improve their business. Turf wars were common, as were racks of components waiting for rework and retesting. Critical issue Bright,...

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Creating a data-driven, fix-to-root-cause culture (Full version)

Why would a company invest in technology when most businesses were entrenching in 2008? All the indicators pointed one direction; Crown leadership chose another. Nonetheless, the first six months of using GainSeeker, they reported a 171% ROI, 98% of which was derived from increased throughput and improved first pass yield. The other 2% came from reduced costs in data collection. . . .

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