HertzlerNet: GainSeeker Software Support
Unsurpassed software support—and Perks
HertzlerNet is your ultimate support plan for your GainSeeker® Suite software. It’s a unique members-only quality community that gives you unlimited business-hours support from an experienced support tech on the other end of the phone. HertzlerNet members also get member perks.
HertzlerNet guidance how and when you most need it
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Unlimited access to Hertzler Systems support services
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Member-priority telephone, fax, and email support during normal business hours.
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Free upgrades to new GainSeeker software releases and maintenance updates
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Discounted rates on GainSeeker Tune-up services
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Hertzler Systems-sponsored web seminars
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Online support via WebEx
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Inspection and Template support (see below)
Data Entry Inspection and Template Support
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Troubleshooting and repair of existing Inspections and templates
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Assist with modifications to adapt to a new software version, if necessary
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New Inspection design and layout is available to all GainSeeker customers, but it is not an included service with HertzlerNet membership
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Assistance with data acquisition and transfer from an electronic device to GainSeeker software*
*On occasion, we’ve found it necessary to request support from the device manufacturer to enable communication with the computer.
90-day HertzlerNet trial included with new GainSeeker Suite software purchase
When you purchase new GainSeeker Suite software, you’ll receive a 90-day HertzlerNet trial at no additional charge. When the trial period expires, you can contract with Hertzler Systems to continue receiving all the great benefits of HertzlerNet through paid annual support membership.
Already a HertzlerNet member?
