Social media and quality…

I ran across a thought-provoking post at Modern Servant Leader about how social media has shifted job responsibilities in the corporate world. Actually, I think calling it a shift in job responsibilities is an understatement. It is more of a shift of mission and...

Resources…

At today’s web seminar How Best-in-Class Food Processing Companies Drive Profits, Increase Efficiency and Reduce Risk, my colleague Tom Albrecht offered a number of free resources for individuals who would like more information. We decided to put links to all of...

LinkedIn discussion on the Six Sigma Data Shuffle…

Over at the LinkedIn Continuous Improvement, Six Sigma & Lean Group, I posted a discussion question that generated some great responses. Here was my original question: Lean Six Sigma practitioner’s ad hoc data survey Recently I was talking with a black belt...

Business intelligence not what it can be…

A recent article on SearchDataManagement.com about a Gartner Group conference on Business Intelligence (BI) discusses the fact that business intelligence is probably the number one priority for CIOs, but most companies have not translated that prioritization into high...

Hitting my forehead with the palm of my hand…

A couple years ago we sponsored a research report by the Aberdeen Group on best practices in Six Sigma deployments. You can download a copy of the report, and a companion white paper that I wrote for the report called “Leveraging Technology to Transform...