Mar 25, 2014
When I talk with my customers about their manufacturing data, they don’t often call it “Big Data.” From what I can tell, they could care less about labels and trends in the IT world. They’re far more interested in how to turn their silos of...
Dec 11, 2013
In his 1989 bestseller “The Seven Habits of Highly Effective People,” Author Steven Covey popularized the phrase “Begin with the end in mind.” It is the second habit of seven he emphasizes for maximizing personal effectiveness. I believe this phrase can also be...
Sep 27, 2013
I recently had a conversation with a new client about his selection of GainSeeker® Suite for real-time SPC in his plant. I’ll call him Bill, although that is not his real name. I think you’ll see as this story unfolds why he asked me not to use his name....
Sep 16, 2013
In the last few posts I’ve described three stages on the quality journey: Guard, Guide, and Gain. I believe these are developmental stages, and my customers have taught me that the further you go on the journey, the larger the payback. Guard is great, but Guide...
Sep 9, 2013
I’m not the first person to say that quality is a journey, not a destination. Viewing that old adage through my Data Head lens, I’ve concluded that individuals and organizations use data differently as they travel the quality journey. Actually, I’m...
