Total data visibility

Customizable SPC Powerhouse that drives tactical and strategic improvement Our experience has been a real partnership. We have worked together on multiple implementation projects across multiple facilities and they have a great grasp of what we do and how we work. They truly partner with us when implementing something new to ensure seamless implementation, training, and deployment. The speed at which we have launched new projects has been a huge asset and is in no small part to their philosophy of partnership. ☺GS is completely customizable. It's only limits are what you and your teams limitations on creativity are. It has an easy to use spc suite of tools including OEE, control charts, process capability ratios and indexes, and many others that can be shown for easy interpretation. We use it for all quality metrics, labor assignments, downtime, process improvement logs, and leader standard work. It's versatility, ease of use to drill down, and customizable dashboards are what really set it apart ☹Nothing I like least. Looking for the Hertzler team to develop some more data entry tools such as drag and drop. They've been very responsive to requests for improvements/ enhancements for future versions.

Outstanding Customer Service Outstanding customer service and a great development team. Very personable. ☺The development team and sales were very helpful and were hands on throughout the process. The develolpment team took the time to show us the code and offered suggestions on ways to configure the system ourselves to save money. ☹The ability to seamlessly transfer the program to an Ipad was possible but only allowed for a portion of it to be on the system.

Taking SPC to the next level Originally, we brought in Gainseeker to deal with some complex machine and measurement system feedback loops. Since then, we have expanded our usage of the software well past that so that it touches nearly every part of our business and the database serves as our main source of shop floor quality data. ☺I appreciate the ability to customize this software to whatever we need it to do. The integrated Python functionality has come in very handy throughout the years to customize the software to what we need it to do. ☹At the moment, the offerings around advanced visualizations are not present, but I've been told that it may be coming in the near future.

Great software at an affordable price ☺- Simple UI - Economical cost - Bug free operation - Great customer support ☹- User scalability (many changes require GainSeeker assistance or programming in Python)

Incredible Software, Staff and Support The software has unique features that are able to capture the specific data we need for our customers. The incredible staff is extremely helpful and available when we need them. ☺The ongoing support from the staff. We receive undivided attention, we are able to get clear communication on how to solve an issue and willingness to assist. ☹This is not applicable to us. We enjoyed everything about this company. The product and the service.

Gainseeker I have nothing but good things to say about Gainseeker. It makes data collection extremely easy to get to in a short amount of time. ☺The Gainseeker software that we use every day is completely custom to our business model. The team at Hertzler built our program from the ground up and gave us everything we needed to get started. I have a team of 40+ operators that have no problem using this system on a daily basis. The technical services group at Hertzler are second to none on fixing any issue that may come up. The operators there take their time to show the primary user all the ends and outs of creating new part numbers or programming in new settings. I have been impressed with everything they have done for me and my company. ☹There is a learning curve to the software that can be a struggle to learn from a primary user point of view but the team at Hertzler will help any way they can to ensure their product is up to the customer standard. As stated before the team likes to teach the customer how to get the most out of the program.

Gain Seeker SPC Data Tracking dimensional data on a daily basis ☺User friendly, good on-line customer support ☹I have nothing negative to say about the software.

Overall happy with Gainseek as it allows our plant to run efficiently Overall we are happy with GainSeeker. It allows us to keep a database of all of our standard checks, set the limits of those checks, either positive or negative, and react quickly using our dashboards to problems in realtime. The ability to tap into the backend DB and display stats to the works is a huge help as well. Looking forward to the new features in new releases. ☺The software itself is pretty easy to use once setup. It guides you through checks against standards on our manufacturing lines. Users are easily able to do their standard checks with limited interaction from managers. We run an RDP session on a thin client which cuts down the price for machines on the floor, and overall hardware. We use the backend database to show stats to the plant workers to help them be more efficient and more informed of what they are doing line to line and product to product. ☹Setup can be a little confusing and not all options are available right out of the box. Once we dialed in it was good. Tracking down an issue with a standard check can be a little cumbersome if you don't know what your looking for. Normally rely on tech support for these issues.

GainSeeker We use the system for not only what is was developed by it designers to do, but many other areas. We use it to be a tool for data collection info from may areas of our process. It pulls them all together and analyses the data and gives us a statistical representation of all that is happening. ☺We were looking at multiple companies for our new program. GainSeeker gave us the most options and allowed us to customize the system to our needs. The other systems wanted us to fit our needs into their predetermined mold. ☹At times it was difficult to get across to our service rep what we were looking to do (when it came to customization) but in the end when we detailed it out (defined what we really wanted and needed) they were able to give us exactly what we wanted.

GainSeeker Review My experience has been good... excellent customer service... GainSeeker has enabled us to consolidate and standardized data across plants ☺It can be customized for each locations specific wants and needs ☹Programming and debug can be time consuming