Empower manufacturers to optimize their processes with our cutting-edge SPC and analytics software. We're always seeking talented individuals to join our growing team. Check back for future career opportunities where you can make a real impact.
This position will appeal to individuals who enjoy collaboratively solving problems, have a knack for technology, and are
energetic and outgoing. The Technical Project Manager will provide leadership during our client Design Process as part
of the Sales Team, create Statement of Work documents for software deployment projects, and deliver project
management support for the services department. Some travel is required.
• Well-developed project management and organizational skills
• Demonstrated verbal and written communication skills
• Willingness and capacity to learn rapidly
• Excellent analytical and diagnostic skills
• Proven track record in a team environment, yet able to function independently
• Critical thinking with a focus on manufacturing solutions powered by our software.
• Experienced with one or more of the following areas: networks, applications software, manufacturing, and databases
Active member of the Sales Team by
• Providing technical support during conversations with customers
• Addressing technical questions from customers
• Visiting customer facilities to conduct Design Day services or sales calls with account managers
Scoping out software deployment projects includes
• Listening to the customer to uncover more complete details for projects and the value to be delivered
• Writing the impact, deliverables, customer requirements, and critical to success factors for projects
• Describing project tasks and deliverables to ensure Hertzler capabilities match the customer needs and expectations
Project Management with the Data Scientists
• Coordinating Hertzler resources with the customer to ensure successful delivery of the project.
• Participating in Project Handoff meetings, Project Update Meetings and Post Project Wrap Up meetings
• Responding to Hertzler and customer needs during project deployment
• Writing Change Control Documents when the scope of the project changes
Other duties as required
• Building relationships and helping clients envision sustainable solutions using our software that deliver a strong
return on investment.
• Being an integral member of the Sales and Marketing Team.
• Getting details right. We deal with corporate customers and their buying processes where accuracy is vital.
• Skillfully communicating via phone or video conferences, written and e-mail.
• Engaging current clients to meet their needs.
Company Culture and Management style
o Make customers wildly successful
o Embrace and lead change
o Build strength on strength
o Work hard, have fun
o Be direct, honest, & consistent
o Be humble
• Hertzler Systems culture and management approach is influenced by Dynamic Governance (Sociocracy), which
operates using three basic tenets: equivalence, transparency, and effectiveness. All employees are involved in
teams where the work of Dynamic Governance happens.
• Hertzler team members actively participate in collaborative decision-making on matters they have a stake in.
Hertzler Systems Inc. offers a competitive compensation and benefits package.
Reason Needed / Justification
Hertzler delivers solutions to business problems. We need to help our customer uncover the business driver and deliver
a solution that will address the problem, creating an impact beyond a simple software installation. As our team is
growing, we need additional support to be able to design and deliver these solutions within the customer’s time frame.
Hertzler Systems reserves the right to modify, interpret, or apply this job description as appropriate in its business judgme nt. This job description
does not mean that these are the only duties, including essential duties, to be performed by the employee occupying this position. Employees will be
required to perform any other functions or duties assigned to them by management. This job description is not an employment contract, implied or
otherwise. The employment relationship remains “At-Will”.
We’re very proud of our hometown, Goshen, Indiana. It is a great place to live and work.
Recently the city was awarded the Indiana Chamber of Commerce Lifeline Data Centers Community of the Year award.
Watch the (5 min) video for more information.
For additional stories about what it’s like to live here, visit Good of Goshen.
