HertzlerNet:
Your
GainSeeker
Support
Advantage

Get the most out of your GainSeeker® Suite with HertzlerNet, our exclusive support membership. Enjoy unlimited business-hours support from expert specialists via phone and email, plus valuable member perks.

*Data acquisition support may require device manufacturer assistance. New inspection design is a separate service.Learn more and explore other HertzlerNet benefits on this page.

‍
Contact us for full details.
Email
support@hertzler.com
Phone
574 533 0571
Support Level
Fully Supported
Transition Support
Unsupported
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Timeframe (after new release)
~1 Year
~1 Year (after Fully Supported)
>2 Years (after new release)
Availability
Available from Hertzler
Not sold by Hertzler
Not sold by Hertzler
Technical Support
Full
Full
Available (limited)
Development Support
Full research
Limited research
No research
Updates/Fixes
Regular updates/service packs
Emergency fixes only
No fixes

Effective January 14, 2025

GainSeeker SuiteVersion
10.1
Latest
9.6
9.5
9.4
9.3
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Released
January 2025
December 2023
June 2022
July 2021
January 2020
Fully Supported
Today
Today
-
-
-
In Transition Support
-
Starting
January 2026
Today
(since December 2024)
-
-
Unsupported
-
Starting
January 2027
Today
‍(since June 2024)
Today
(since July 2023)
Today
(since January 2022)
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